Shipping and Returns


Wonderkraftz Shipping and Returns

  • Generally, it takes 3-5 working days for the client to receive the parcel after it leaves our warehouse.
  • Wonderkraftz has partnered with all leading courier companies for the shipment of our products
    thereby ensuring safe delivery at the user`s doorstep.
  • During the holiday period, there may be delays in processing and dispatching.
  • We deal in many handmade products and different product takes different time in making. Wonderkraftz will communicate the tentative time for order completion at the time of placing the order.
  • Wonderkraftz even offers international shipping. However, the user has to bear the complete shipping
    charges for all international shipping. Generally, the processing time for international shipping is 5 – 7
    working days. The charges of shipping and delivery time will vary on the location and the courier
    company used.
  • We generally use ARAMEX/ FEDEX/ BLUEDART for international shipping, but still do not guarantee any
    time frame for delivery as custom clearance is included in the same.
  • The user can track the parcel with the consignment number given to the user after dispatching the
    order which will be communicated over phone/email after dispatch.
  • Refund –
  • Wonderkraftz makes all efforts to ensure precise packaging. However, due to unavoidable
    circumstances if the item gets damaged during transit or the wrong item is delivered, replacement of the
    product will be done.
  • Wonderkraftz will replace your order once it receives back the damaged product. The client needs to
    courier the damaged product after our confirmation and we will courier the replaced product on
    receipt of the damaged product.
  • In case the exact item for replacement is not available, we will try to give you the best possible
    alternatives. Acceptance is as per client discretion. We will issue a full refund within 5-7 working days in
    case of client denial.
  • If the item is sent to us for replacement /return without our confirmation, Wonderkraftz is not liable
    for any refund/replacement.
  • If the order is confirmed from our side and we are not able to process the order, due to some calamity