Terms and Conditions
1. Wonderkraftz, as a brand of Giftnext Creation OPC Pvt. Ltd., reserves the right to accept or reject any order at its discretion. The acceptance of an order will be communicated to the customer via phone or email.
2. Wonderkraftz, operating under Giftnext Creation OPC Pvt. Ltd., takes full responsibility for the safe packaging and dispatch of all products to ensure they reach our customers in pristine condition.
3. Since all products offered by Wonderkraftz are fully customized, there may be slight variations between the product images displayed on the website and the actual product. These variations are inherent to the customization process.
4. Images of clients used in products may be showcased for promotional purposes on the Wonderkraftz website and related marketing materials. By submitting these images, the client consents to such use..
5. If a client does not wish for their images to be used publicly for marketing purposes, they must explicitly inform our team at the time of order placement. Wonderkraftz, under Giftnext Creation OPC Pvt. Ltd., will not be held liable for any misunderstanding if this communication is not made at the time of ordering.
6. Any complaints regarding the quality, condition, or correctness of the product must be reported by the client within 48 hours of delivery. No complaints will be entertained after the specified 48-hour period has passed.
7. In the event that the product cannot be delivered due to an incomplete address or the recipient's unavailability, Wonderkraftz reserves the right to claim any additional costs incurred for re-dispatch from the client before proceeding with the re-shipment.
8. A 50% advance payment is required at the time of order confirmation, with the remaining balance due one day prior to the dispatch of the product.
9.No refunds or adjustments will be made in the event of order cancellations or changes after the order has been confirmed and payment received.
10. Customers are encouraged to review the shipping and return policies carefully before placing an order. All terms and conditions related to shipping, returns, and refunds are outlined in our policy and should be reviewed before making a purchase.